Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Devices using Super SIM may experience connectivity issues forcing them to reconnect
Incident
Report for Twilio
Resolved
It is confirmed after tests made that Super SIM connections have been stable. This incident has been resolved.
Update
Engineering teams have put in a fix to address the issue causing the earlier disconnections for devices using Super SIM. We are seeing recovery and are continuing to monitor for service performance. We will provide another update in 4 hours or sooner once more information becomes available.
Update
Engineering teams have put in a fix to address the issue causing the earlier disconnections for devices using Super SIM. We are seeing recovery and are continuing to monitor for service performance. We will provide another update in 2 hours or sooner once more information becomes available.
Monitoring
Engineering teams have put in a fix to address the issue causing the earlier disconnections. We are seeing recovery and are continuing to monitor for service performance. We will provide another update in 1 hour or sooner once more information becomes available.
Identified
The issue causing devices using Super SIM to experience disconnects has been identified. A network partner is working to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
Update
We continue to investigate an issue where devices using Super SIM may experience the need to reconnect. These reconnections should be successful and the device should continue to operate normally. We are actively working to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
Investigating
We are investigating an issue where devices using Super SIM may experience the need to reconnect. These reconnections should be successful and the device should continue to operate normally. We are actively working to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.