Multiple voice service failures

Incident Report for Twilio

Resolved

Services have been fully restored.

Posted Apr 13, 2017 - 23:45 PDT

Monitoring

Our engineers have restored all voice services. We are continuing to monitor. All services are fully operational at this time.

Posted Apr 13, 2017 - 22:59 PDT

Investigating

We are currently experiencing failures across multiple voice services: conference, recordings, TwimL, mobile and web client Our engineers are working to restore service as quickly as possible. We will provide an update in 30 minutes.

Posted Apr 13, 2017 - 22:52 PDT

This incident affected: PROGRAMMABLE VOICE (SIP Interface, Client Web, Client Mobile, Conference, Recording, TwiML).