Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
US SMS Delivery Report Delays Over US Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing delays in receiving delivery reports of SMS sent to US handsets over a subset of US shortcodes. This incident has been resolved.
Monitoring
We are observing recovery in delivery report delays of SMS sent to US handsets over a subset of US shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or sooner once more information becomes available.
Update
We are still observing delays in receiving delivery reports of SMS sent to US handsets over a subset of US shortcodes. We are working with our carrier partners to resolve the issue and will provide an update in 2 hours or as soon as we have more information.
Investigating
We are observing delays in receiving delivery reports of SMS sent to US handsets over a subset of US shortcodes. We are working with our carrier partners to resolve the issue and will provide an update in 1 hour or as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).