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US SMS Delivery Report Delays Over US Shortcodes
Incident Report for Twilio
Resolved
We are no longer experiencing delays in receiving delivery reports of SMS sent to US handsets over a subset of US shortcodes. This incident has been resolved.
Posted Sep 15, 2020 - 21:20 PDT
Monitoring
We are observing recovery in delivery report delays of SMS sent to US handsets over a subset of US shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or sooner once more information becomes available.
Posted Sep 15, 2020 - 20:21 PDT
Update
We are still observing delays in receiving delivery reports of SMS sent to US handsets over a subset of US shortcodes. We are working with our carrier partners to resolve the issue and will provide an update in 2 hours or as soon as we have more information.
Posted Sep 15, 2020 - 20:16 PDT
Investigating
We are observing delays in receiving delivery reports of SMS sent to US handsets over a subset of US shortcodes. We are working with our carrier partners to resolve the issue and will provide an update in 1 hour or as soon as we have more information.
Posted Sep 15, 2020 - 19:20 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Delivery Notifications & Status Callbacks).
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