Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Call Quality Problems to a Subset of Twilio's UK Numbers
Incident
Report for Twilio
Resolved
The issue affecting voice quality when calling to a subset of Twilio's UK phone numbers has been resolved, and the service is functioning normally at this time.
Update
Our carrier partner informed that the issue was mitigated on their end. We are still observing improvements in voice quality when calling to a subset of Twilio's UK phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our carrier partner informed that the issue was mitigated on their end. We are still observing improvements in voice quality when calling to a subset of Twilio's UK phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our carrier partner informed that the issue was mitigated on their end. We are also observing improvements in voice quality when calling to a subset of Twilio's UK phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our carrier partner informed that the issue was mitigated on their end. We are also observing improvements in voice quality when calling to a subset of Twilio's UK phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
Our carrier partner informed that the issue was mitigated on their end. We are also observing improvements in voice quality when calling to a subset of Twilio's UK phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue affecting voice quality problems when calling to a subset of Twilio's UK phone numbers and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
Our engineers have identified the issue affecting voice quality problems when calling to a subset of Twilio's UK phone numbers and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We will continue to monitor to ensure full service recovery in voice quality when calling to a subset of Twilio's UK phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We will continue to monitor to ensure full service recovery in voice quality when calling to a subset of Twilio's UK phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We will continue to monitor to ensure full service recovery in voice quality when calling to a subset of Twilio's UK phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We will continue to monitor to ensure full service recovery in voice quality when calling to a subset of Twilio's UK phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We will continue to monitor to ensure full service recovery in voice quality when calling to a subset of Twilio's UK phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We will continue to monitor to ensure full service recovery in voice quality when calling to a subset of Twilio's UK phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We will continue to monitor to ensure full service recovery in voice quality when calling to a subset of Twilio's UK phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
Our carrier partner informed that the issue was mitigated on their end. We are also observing improvements in voice quality when calling to a subset of Twilio's UK phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Update
We continue investigating voice quality problems when calling to a subset of Twilio's UK phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue investigating voice quality problems when calling to a subset of Twilio's UK phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue investigating voice quality problems when calling to a subset of Twilio's UK phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue investigating voice quality problems when calling to a subset of Twilio's UK phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We continue investigating voice quality problems when calling to a subset of Twilio's UK phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue investigating voice quality problems when calling to a subset of Twilio's UK phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue investigating voice quality problems when calling to a subset of Twilio's UK phone numbers . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing voice quality problems when calling to a subset of Twilio's UK phone numbers . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our Engineering Team is investigating an issue causing one way audio to UK Inbound calls over Gamma. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).