Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delays in Downloading Voice Recordings
      Incident Report for Twilio
      Resolved
      We are no longer observing delays in downloading recordings from the Voice Recordings API. This incident has been resolved.
      Posted Jan 11, 2021 - 16:09 PST
      Update
      We are observing delays in downloading recordings from the Voice Recordings API. Customers may be experiencing delays up to 15 seconds. Our engineering team is currently investigating. We will have another update in 1 hour or as soon as more information is available.
      Posted Jan 11, 2021 - 15:07 PST
      Investigating
      Our monitoring systems have detected a potential issue with Voice Recordings. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jan 11, 2021 - 14:50 PST
      This incident affected: PROGRAMMABLE VOICE (Recording).
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