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        Delays in Downloading Voice Recordings

        Incident Report for Twilio

        Resolved

        We are no longer observing delays in downloading recordings from the Voice Recordings API. This incident has been resolved.
        Posted Jan 11, 2021 - 16:09 PST

        Update

        We are observing delays in downloading recordings from the Voice Recordings API. Customers may be experiencing delays up to 15 seconds. Our engineering team is currently investigating. We will have another update in 1 hour or as soon as more information is available.
        Posted Jan 11, 2021 - 15:07 PST

        Investigating

        Our monitoring systems have detected a potential issue with Voice Recordings. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jan 11, 2021 - 14:50 PST
        This incident affected: PROGRAMMABLE VOICE (Recording).