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Issues found outside of Twilio’s Network
System Metrics
SMS/MMS Short Code Delivery Delays to/from Sprint US
Incident
Report for Twilio
Resolved
We are no longer experiencing Shortcode SMS/MMS delivery delays to Sprint US. This incident has been resolved.
Identified
We have identified messaging delivery delays for our Shortcode SMS/MMS submitted to and from Sprint in the USA. We show some sign of recovery and are continuing to work with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
Update
We are observing messaging delivery issues for our Shortcode SMS/MMS submitted to and from Sprint in the USA. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
Update
We are experiencing SMS/MMS delivery delays to and from Sprint US via Twilio Short Codes. We are working with our carrier partners to resolve this issue. We will provide further updates, as they become available.
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America, MMS Short Code, North America).