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        Flex console.zen Displays ‘Voice’ Item Without Underlying Page

        Incident Report for Twilio

        Resolved

        The issue with the new option displayed in Flex console.zen (Voice) not leading to the correct page has been fixed. This incident has been resolved.
        Posted Jul 08, 2021 - 01:11 PDT

        Update

        There is a new option displayed in Flex console.zen (Voice) but it does not lead yet to the correct page. Our engineers are investigating, and we will provide another update in one hour or as soon as more information becomes available.
        Posted Jul 08, 2021 - 00:55 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 08, 2021 - 00:42 PDT
        This incident affected: FLEX (Flex Application Platform).