SMS Delivery Delay To Smartfren Network In Indonesia

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Sep 02, 2021 - 03:40 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the Smartfren Network In Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 02, 2021 - 01:42 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Smartfren Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 01, 2021 - 23:43 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Smartfren Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 01, 2021 - 22:43 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).