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        SMS Delivery Receipt Delays to Virgin Mobile Network In Chile

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Mar 15, 2023 - 12:10 PDT

        Update

        We are observing recovery in delivery receipt delays when sending messages to Virgin Mobile Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 15, 2023 - 10:34 PDT

        Monitoring

        We are observing recovery in delivery receipt delays when sending messages to Virgin Mobile Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 15, 2023 - 08:34 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 15, 2023 - 06:12 PDT

        Investigating

        We are still experiencing SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Mar 14, 2023 - 13:43 PDT

        Update

        We are observing recovery in delivery receipt delays when sending messages to Virgin Mobile Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 14, 2023 - 05:51 PDT

        Update

        We are observing recovery in delivery receipt delays when sending messages to Virgin Mobile Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 14, 2023 - 01:52 PDT

        Monitoring

        We are observing recovery in delivery receipt delays when sending messages to Virgin Mobile Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 13, 2023 - 23:52 PDT

        Update

        We continue to experience SMS delivery receipt delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 13, 2023 - 14:03 PDT

        Update

        We continue to experience SMS delivery receipt delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 12, 2023 - 14:04 PDT

        Update

        We continue to experience SMS delivery receipt delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 11, 2023 - 14:03 PST

        Update

        We continue to experience SMS delivery receipt delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 10, 2023 - 14:18 PST

        Update

        We continue to experience SMS delivery receipt delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Mar 09, 2023 - 22:18 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 09, 2023 - 14:27 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 09, 2023 - 10:27 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 09, 2023 - 08:31 PST

        Investigating

        We continue to experience SMS delivery delays when sending messages to Virgin Mobile Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 09, 2023 - 07:35 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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