Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Congo Orange/Tigo Network
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to the Congo Orange/Tigo network. This incident has been resolved.
      Posted May 18, 2023 - 15:09 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to the Congo Orange/Tigo network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 18, 2023 - 14:09 PDT
      Update
      We continue experiencing SMS delivery delays when sending messages to Congo Orange/Tigo network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted May 18, 2023 - 11:13 PDT
      Update
      We are still experiencing SMS delivery delays when sending messages to Congo Orange/Tigo network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 18, 2023 - 09:19 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to Congo Orange/Tigo network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 18, 2023 - 08:10 PDT
      This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).