Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Wind Tre and TIM Networks in Italy for a Subset of Long Codes
      Incident Report for Twilio
      Update
      We continue to experience SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. In addition, TIM network in Italy is also affected. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Sep 18, 2024 - 21:50 PDT
      Update
      We are continuing to experience SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Sep 18, 2024 - 14:34 PDT
      Update
      We continue experiencing SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Sep 18, 2024 - 10:45 PDT
      Update
      We continue experiencing SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 18, 2024 - 08:53 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 18, 2024 - 07:59 PDT
      This incident affects: CARRIER NETWORK (SMS, Europe).