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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Wind Tre Network in Italy for a Subset of Long Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Wind Tre network and Tim Network in Italy for a subset of long codes. This incident has been resolved.
Update
We are observing recovery in SMS delivery delays when sending messages to Wind Tre network and Tim Network in Italy for a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We are observing recovery in SMS delivery delays when sending messages to Wind Tre network and Tim Network in Italy for a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Wind Tre network and Tim Network in Italy for a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing recovery in SMS delivery delays when sending messages to TIM network. We will continue monitoring the service to ensure a full recovery.
However we continue to experience SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
However we continue to experience SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. In addition, TIM network in Italy is also affected. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. In addition, TIM network in Italy is also affected. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Europe).