Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Subset of Users are Unable to Access API Keys via Console
      Incident Report for Twilio
      Resolved
      API key access via Console in the IE1 and AU1 region is operating normally at this time. This incident has been resolved.
      Posted Jan 07, 2022 - 20:33 PST
      Monitoring
      API key access via Console in IE1 and AU1 region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Jan 07, 2022 - 20:03 PST
      Update
      Our engineers have identified the issue causing a subset of customers to be unable to access API keys via Console and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 07, 2022 - 18:28 PST
      Identified
      Our engineers have identified the issue causing a subset of customers to be unable to access API keys via Console and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 07, 2022 - 17:28 PST
      Update
      We are continuing to investigate an issue with API key access via Console for a subset of customers in the IE1 and AU1 region. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 07, 2022 - 15:31 PST
      Update
      We are investigating an issue with API key access via Console for a subset of customers in the IE1 and AU1 region. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 07, 2022 - 14:32 PST
      Investigating
      We've become aware of a potential issue with API Keys via Console in IE1. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jan 07, 2022 - 14:14 PST
      This incident affected: DEVELOPER TOOLS (Console).