SMS Delivery Delays to US Sprint Network

Incident Report for Twilio

Resolved

We have confirmed that we are now sending and receiving SMS messages to and from US Sprint handsets with Twilio Short Codes without delays. All services are now operational.

Posted Aug 27, 2019 - 11:13 PDT

Monitoring

We are observing recovery in sending and receiving SMS messages to and from US Sprint handsets with Twilio Short Codes. We are actively monitoring and we will provide an update as soon as we have additional information.

Posted Aug 27, 2019 - 10:26 PDT

Investigating

Our monitoring systems have detected delays in both sending and receiving SMS messages to and from US Sprint handsets with Twilio Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Aug 27, 2019 - 07:23 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).