SMS Delivery Delays to XL Network in Indonesia

Incident Report for Twilio

Resolved

MMS/SMS delivery delays when sending messages to XL Network in Indonesia has been resolved and is operating normally at this time.

Posted Feb 27, 2023 - 12:39 PST

Monitoring

We are observing recovery in MMS/SMS delivery delays when sending messages to XL Network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 27, 2023 - 10:55 PST

Update

We are experiencing MMS/SMS delivery delays when sending messages to XL Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 27, 2023 - 10:03 PST

Investigating

We are experiencing MMS/SMS delivery delays when sending messages to XL Network in Indonesia. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 27, 2023 - 09:16 PST

This incident affected: CARRIER NETWORK (SMS, APAC).