MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays to Multiple networks in Canada & United States of America via Subset of Longcodes. This incident has been resolved.

Posted Jan 01, 2026 - 02:39 PST

Update

We continue to see recovery in MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 01, 2026 - 00:53 PST

Monitoring

We are observing recovery in MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodes.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.

Posted Dec 31, 2025 - 22:53 PST

Investigating

We are experiencing MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 31, 2025 - 22:17 PST

This incident affected: CARRIER NETWORK (MMS Long Code, North America).