SMS Delivery Delays to Claro Chile

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and delivery report delays when sending messages to Claro Chile. This incident has been resolved.

Posted Oct 04, 2021 - 19:00 PDT

Monitoring

We are observing recovery in delivery report delays Claro Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 04, 2021 - 17:07 PDT

Update

We are experiencing SMS message delivery reports delays when sending messages to Claro Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 04, 2021 - 17:02 PDT

Investigating

We are observing recovery in SMS delivery delays when sending messages to Claro Chile. However, we are experiencing delays in receiving message delivery reports. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 04, 2021 - 14:56 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Claro Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 04, 2021 - 12:51 PDT

Update

We are experiencing SMS delivery delays when sending messages to Claro Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 04, 2021 - 12:40 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Claro Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 04, 2021 - 11:32 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).