Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to NTT Docomo And KDDI Networks in Japan
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to NTT Docomo and KDDI networks in Japan. This incident has been resolved.
      Posted Jan 03, 2022 - 01:45 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to NTT Docomo and KDDI networks in Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 02, 2022 - 23:51 PST
      Investigating
      We are experiencing SMS delivery delays when sending messages to NTT Docomo and KDDI networks in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 02, 2022 - 22:53 PST
      This incident affected: CARRIER NETWORK (SMS, APAC).