Inbound calls to Kenya numbers failing.

Incident Report for Twilio

Resolved

The issue was resolved. The inbound calls to Kenya numbers are flowing normally now.

Posted Apr 13, 2020 - 04:35 PDT

Monitoring

We are observing recovery for the inbound calls to our numbers in Kenya, We will keep monitoring the status of the calls and confirm the traffic stability.

Posted Apr 13, 2020 - 03:42 PDT

Investigating

We are experiencing failures for inbound calls toward our numbers in Kenya, Our engineers are investigating the case with the underlying carriers. We will provide more information as soon as they become available.

Posted Apr 13, 2020 - 02:42 PDT

This incident affected: CARRIER NETWORK (Voice, Middle East & Africa).