Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        RCS Messages Delivery Failures towards AT&T US network

        Incident Report for Twilio

        Resolved

        An issue has been resolved and RCS messages towards AT&T US network is operating normally at this time.
        Posted Dec 04, 2025 - 15:24 PST

        Update

        Issue where RCS messages towards AT&T US network may be experiencing delivery failures are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 04, 2025 - 15:21 PST

        Update

        Issue where RCS messages towards AT&T US network may be experiencing delivery failures are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 04, 2025 - 14:28 PST

        Update

        Issue where RCS messages towards AT&T US network may be experiencing delivery failures are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 04, 2025 - 11:40 PST

        Monitoring

        Issue where RCS messages towards AT&T US network may be experiencing delivery failures are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 04, 2025 - 09:48 PST

        Update

        We continue to experience an intermittent issue where RCS messages towards AT&T US network may be experiencing delivery failures. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 04, 2025 - 03:36 PST

        Update

        We continue to experience an intermittent issue where RCS messages towards AT&T US network may be experiencing delivery failures. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Dec 03, 2025 - 11:00 PST

        Update

        We continue to experience an intermittent issue where RCS messages towards AT&T US network may be experiencing delivery failures. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Dec 03, 2025 - 02:55 PST

        Update

        We continue to experience an intermittent issue where RCS messages towards AT&T US network may be experiencing delivery failures. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 02, 2025 - 23:13 PST

        Update

        We continue to experience an issue where RCS messages towards AT&T US network may be experiencing delivery failures. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 02, 2025 - 21:13 PST

        Investigating

        We are experiencing an issue where RCS messages towards AT&T US network may be experiencing delivery failures. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 02, 2025 - 20:23 PST
        This incident affected: CARRIER NETWORK (SMS Long Code, North America, MMS Long Code, North America, SMS, Latin America).