Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
MMS Delivery Receipt Delays When Sending to T-Mobile Network in US
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery report delays when sending MMS to T-Mobile network in US. This incident has been resolved.
Monitoring
We are observing recovery in delivery report delays when sending MMS to T-Mobile network in US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery receipts when sending MMS to T-Mobile network in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with MMS delivery receipts delays to T-Mobile network in US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Delivery Notifications & Status Callbacks).