Stuck Tasks in TeamsView

Incident Report for Twilio

Resolved

The issue with stuck tasks in Flex TeamsView has been resolved and Flex TeamsView is operating normally at this time.

Posted Jul 19, 2023 - 15:44 PDT

Update

We continue to investigate stuck tasks in Flex TeamsView. Some customers can see tasks that have been already completed, still showing up on the dashboard. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 19, 2023 - 15:16 PDT

Update

We continue to investigate stuck tasks in Flex TeamsView. Some customers can see tasks that have been already completed, still showing up on the dashboard. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 19, 2023 - 11:19 PDT

Update

We are still investigating stuck tasks in Flex TeamsView. Some customers can see tasks that have been already completed, still showing up on the dashboard. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 19, 2023 - 09:13 PDT

Update

We are investigating stuck tasks in Flex TeamsView. Some customers can see tasks that have been already completed, still showing up on the dashboard. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 19, 2023 - 08:17 PDT

Investigating

Our monitoring systems have detected a potential issue with TeamsView calls. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 19, 2023 - 08:11 PDT

This incident affected: FLEX (Flex Teams View).