SMS Delivery Delays From and To All Networks In France Over A Subset Of Shortcodes

Incident Report for Twilio

Resolved

We have fully investigated the issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Feb 16, 2023 - 20:43 PST

Investigating

We are experiencing SMS Delivery Delays From and To All Networks In France Over A Subset Of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 16, 2023 - 20:36 PST

This incident affected: CARRIER NETWORK (SMS, Europe).