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        SMS Delivery Delays to Brazil - Tim Brazilian Long Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Tim Brazil. This incident has been resolved.
        Posted Jul 28, 2022 - 15:02 PDT

        Monitoring

        We are observing recovery in SMS delivery delays for long codes when sending messages to Brazil - Tim. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Jul 27, 2022 - 15:36 PDT

        Update

        We continue experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as possible.
        Posted Jul 26, 2022 - 22:03 PDT

        Update

        We continue experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as possible.
        Posted Jul 25, 2022 - 22:03 PDT

        Update

        We continue experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as possible.
        Posted Jul 24, 2022 - 22:01 PDT

        Update

        We continue experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as possible.
        Posted Jul 23, 2022 - 22:03 PDT

        Update

        We are still experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as possible.
        Posted Jul 23, 2022 - 06:03 PDT

        Update

        We are continuing to experience SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as possible.
        Posted Jul 22, 2022 - 22:12 PDT

        Update

        We are continuing to experience SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as possible.
        Posted Jul 22, 2022 - 18:12 PDT

        Update

        We are experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as possible.
        Posted Jul 22, 2022 - 16:12 PDT

        Update

        We are experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in one hour.
        Posted Jul 22, 2022 - 15:09 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery delays to Brazil over Tim for Long Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 22, 2022 - 15:06 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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