SMS Delivery Delays to Movilnet in Venezuela

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays to Movilnet in Venezuela. This incident has been resolved.

Posted Jun 20, 2020 - 13:24 PDT

Monitoring

We are observing successful SMS delivery to Movilnet in Venezuela. We will continue to monitor to ensure a full recovery.

Posted Jun 20, 2020 - 11:32 PDT

Update

We are continuing to investigate this issue.

Posted Jun 20, 2020 - 10:13 PDT

Update

We are experiencing SMS delivery delays when sending messages to Movilnet Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jun 20, 2020 - 09:00 PDT

Investigating

We are observing message delivery issue for our messages submitted to Movilnet in Venezuela. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Jun 20, 2020 - 08:46 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).