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        SMS Delivery Delays to Vivo Network in Brazil

        Incident Report for Twilio

        Update

        We continue to experience SMS delivery delays when sending messages to Vivo network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 22, 2026 - 12:45 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Vivo network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 22, 2026 - 10:44 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to Vivo network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 22, 2026 - 09:46 PST
        This incident affects: CARRIER NETWORK (SMS, Latin America).