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        Outbound SMS delays to TOLL FREE NUMBERS for T-Mobile Networks in the US

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Dec 01, 2020 - 01:44 PST

        Update

        The incident has been resolved and the traffic is flowing as per usual.
        Posted Dec 01, 2020 - 01:40 PST

        Update

        We are experiencing High Outbound SMS delays to TOLL FREE NUMBERS for T-Mobile Networks in the US.
        Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 01, 2020 - 01:16 PST

        Update

        We are experiencing High Outbound SMS delays to TOLL FREE NUMBERS for T-Mobile Network in the US.
        Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 01, 2020 - 00:35 PST

        Update

        We are continuing to investigate this issue.
        Posted Dec 01, 2020 - 00:30 PST

        Investigating

        We are experiencing High Outbound SMS delays to TOLL FREE NUMBERS for T-Mobile Network in the US.
        Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 01, 2020 - 00:26 PST
        This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).