Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Problems with TaskRouter tasks getting cancelled incorrectly

        Incident Report for Twilio

        Resolved

        All systems are operating normally at this time.
        Posted Apr 20, 2017 - 05:49 PDT

        Identified

        We continue to experience problems with tasks exceeding 5 minutes in pending state getting cancelled incorrectly and are working on a solution.
        Posted Apr 20, 2017 - 05:38 PDT

        Investigating

        We are experiencing problems with tasks exceeding 5 minutes in pending state getting cancelled incorrectly.
        Posted Apr 20, 2017 - 05:19 PDT
        This incident affected: TaskRouter.