Call transcriptions with VoiceBase are operating normally at this time. This incident is now resolved.
Posted May 28, 2022 - 08:50 PDT
Monitoring
Call transcriptions with VoiceBase are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted May 28, 2022 - 08:07 PDT
Update
We are investigating delays in call transcriptions with VoiceBase. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted May 28, 2022 - 07:19 PDT
Investigating
Our monitoring systems have detected a potential issue with call transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted May 28, 2022 - 06:57 PDT
This incident affected: PROGRAMMABLE VOICE (Text-to-Speech).
