SMS Delivery Delays to Movistar Network Venezuela

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Movistar Network Venezuela. This incident has been resolved.

Posted Jan 19, 2022 - 16:38 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Movistar Network Venezuela. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 19, 2022 - 14:44 PST

Update

SMS delivery delays when sending messages to Movistar Network Venezuela still persists. Our engineers continue working with our carrier partner to address the issue. Next update will be in 4 hours or as soon as more information becomes available.

Posted Jan 19, 2022 - 11:05 PST

Update

We are still experiencing SMS delivery delays to Movistar Network Venezuela. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 19, 2022 - 09:06 PST

Update

We are experiencing SMS delivery delays when sending messages to Movistar Network Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 19, 2022 - 08:09 PST

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Movistar Network Venezuela. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 19, 2022 - 08:04 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).