Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      AccSec EE UK API Errors
      Incident Report for Twilio
      Resolved
      We are no longer experiencing intermittent errors with Gateway API and SNA in over EE network in the UK. This incident has been resolved.
      Posted Apr 11, 2024 - 23:15 PDT
      Monitoring
      We are observing recovery on the intermittent errors with Gateway API and SNA in over EE network in the UK. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Apr 11, 2024 - 19:30 PDT
      Update
      We continue to investigate intermittent errors with Gateway API in over EE network in the UK. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 11, 2024 - 17:41 PDT
      Update
      We are investigating intermittent errors with Gateway API in over EE network in the UK. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Apr 11, 2024 - 16:56 PDT
      Investigating
      Our monitoring systems have detected a potential issue with API request timeout errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Apr 11, 2024 - 16:43 PDT
      This incident affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes).