Meta Outage Resulting in Delayed Delivery for WhatsApp Messages

Incident Report for Twilio

Resolved

Service interruption incident from Meta has been resolved and outbound and inbound WhatsApp messages are operating normally at this time.

Posted Mar 05, 2024 - 10:38 PST

Update

We continue to observe recovery in WhatsApp messaging. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Mar 05, 2024 - 09:52 PST

Monitoring

WhatsApp messaging is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Mar 05, 2024 - 09:17 PST

Update

We are investigating a service interruption from Meta resulting in delayed delivery for WhatsApp messaging. Customers may experience delays in their outbound and inbound WhatsApp messages. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Mar 05, 2024 - 08:14 PST

Investigating

Our monitoring systems have detected a potential issue Messaging services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 05, 2024 - 07:59 PST

This incident affected: PROGRAMMABLE MESSAGING (WhatsApp Messaging).