On Call Engineers are Investigating a Potential Issue with the Chat Widget in SendGrid Help Center

Incident Report for Twilio

Resolved

We have fully investigated the issue with Chat Widget in SendGrid Help Center. It is only impacting SendGrid customers. Further communication will be posted directly on the SendGrid status page: status.sendgrid.com

Posted Jan 09, 2023 - 16:28 PST

Investigating

We've become aware of a potential issue with the Chat Widget in SendGrid Help Center. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 09, 2023 - 15:17 PST