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        Workflow Orchestration Tool is Unavailable in US1 Region Impacting Multiple Services

        Incident Report for Twilio

        Resolved

        The issue has been resolved and the affected components identified is operating normally at this time.
        Posted May 19, 2023 - 05:28 PDT

        Monitoring

        The identified potential issue is mitigated at the moment and we continue to monitor the issue along with affected components. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 19, 2023 - 04:32 PDT

        Investigating

        We have identified a potential service / tool issue with US1 impacting multiple services. Customers might experience delay in receiving Email confirmation for the payments, notifications on the status of certificates, quick deployment of workflows, performing short code to long code translations in Voice, Voice intelligence transcripts. We expect to provide another update in 1 hour or as soon as more information becomes available
        Posted May 19, 2023 - 03:57 PDT
        This incident affected: TWILIO PLATFORM (Billing) and PROGRAMMABLE VOICE (Intelligence).