Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Inbound Call Failures to a Subset of Twilio Latin American Numbers (Chile, Peru, Argentina, Ecuador, Brazil, Panama, Colombia)
      Incident Report for Twilio
      Resolved
      The issue affecting inbound calls to a subset of Twilio Latin American (Chile, Peru, Argentina, Ecuador, Brazil, Panama, Colombia) phone numbers has been resolved, and the service is functioning normally at this time.
      Posted Sep 25, 2021 - 18:40 PDT
      Monitoring
      We are observing an improvement on inbound call failures to a subset of Twilio Latin American (Chile, Peru, Argentina, Ecuador, Brazil, Panama, Colombia) phone numbers. Our engineers are now monitoring the issue. We will provide another update in 2 hours or as soon as more information is available
      Posted Sep 25, 2021 - 16:40 PDT
      Update
      We are continuing to investigate inbound call failures to a subset of Twilio Latin American (Chile, Peru, Argentina, Ecuador, Brazil, Panama, Colombia) phone numbers. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 25, 2021 - 15:03 PDT
      Update
      We are continuing to investigate inbound call failures to a subset of Twilio Latin American (Chile, Peru, Argentina, Ecuador, Brazil, Panama, Colombia) phone numbers. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 25, 2021 - 14:03 PDT
      Investigating
      Our monitoring systems have detected a potential issue impacting inbound calls to a subset of Twilio Latin American (Chile, Peru, Argentina, Ecuador, Brazil, Panama, Colombia) phone numbers.
      Our engineering team has been alerted and is actively investigating. We will provide another update within the next 30 minutes or as soon as more information becomes available.
      Posted Sep 25, 2021 - 13:32 PDT
      This incident affected: CARRIER NETWORK (Voice, Latin America).