The issue affecting inbound calls to a subset of Twilio Latin American (Chile, Peru, Argentina, Ecuador, Brazil, Panama, Colombia) phone numbers has been resolved, and the service is functioning normally at this time.
Posted Sep 25, 2021 - 18:40 PDT
Monitoring
We are observing an improvement on inbound call failures to a subset of Twilio Latin American (Chile, Peru, Argentina, Ecuador, Brazil, Panama, Colombia) phone numbers. Our engineers are now monitoring the issue. We will provide another update in 2 hours or as soon as more information is available
Posted Sep 25, 2021 - 16:40 PDT
Update
We are continuing to investigate inbound call failures to a subset of Twilio Latin American (Chile, Peru, Argentina, Ecuador, Brazil, Panama, Colombia) phone numbers. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 25, 2021 - 15:03 PDT
Update
We are continuing to investigate inbound call failures to a subset of Twilio Latin American (Chile, Peru, Argentina, Ecuador, Brazil, Panama, Colombia) phone numbers. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 25, 2021 - 14:03 PDT
Investigating
Our monitoring systems have detected a potential issue impacting inbound calls to a subset of Twilio Latin American (Chile, Peru, Argentina, Ecuador, Brazil, Panama, Colombia) phone numbers. Our engineering team has been alerted and is actively investigating. We will provide another update within the next 30 minutes or as soon as more information becomes available.
Posted Sep 25, 2021 - 13:32 PDT
This incident affected: CARRIER NETWORK (Voice, Latin America).