10DLC Brand Registration Delays

Incident Report for Twilio

Resolved

The issue with 10DLC Brand registration delays has been resolved. 10DLC Brand registration is operating normally at this time.

Posted Oct 27, 2022 - 15:17 PDT

Monitoring

10DLC Brand Registrations are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 27, 2022 - 13:22 PDT

Update

We are still investigating degradation in 10DLC Brand Registrations. Brand registrations, campaign registrations and vettings could be delayed. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 27, 2022 - 12:30 PDT

Update

We are still investigating degradation in 10DLC Brand Registrations. Brand registrations, campaign registrations and vettings could be delayed. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 27, 2022 - 10:36 PDT

Update

We are investigating degradation in 10DLC Brand Registrations. Brand registrations, campaign registrations and vettings could be delayed. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 27, 2022 - 09:38 PDT

Investigating

Our monitoring systems have detected a potential issue with 10DLC Brand Registration Issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 27, 2022 - 09:37 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).