We no longer observe any delays for messages submitted to and from Claro Brazil network. This incident has been resolved.
Posted Sep 13, 2020 - 21:52 PDT
Monitoring
We are observing improvements on messages submitted to and from Claro Brazil network. We expect to provide another update in the next 4 hours or as soon as more information becomes available.
Posted Sep 13, 2020 - 20:56 PDT
Update
We are still experiencing non delivery for messages submitted to and from Claro Brazil network. Our engineers are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Posted Sep 13, 2020 - 18:54 PDT
Investigating
We are experiencing non delivery for messages submitted to and from Claro Brazil handset. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 13, 2020 - 17:34 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).
