SMS Delivery Failures to Non-US numbers

Incident Report for Twilio

Resolved

After monitoring the situation, we are now seeing full recovery of SMS delivered to non-US numbers

Posted Feb 13, 2020 - 06:46 PST

Monitoring

We are beginning to see SMS delivery recover, and are continuing to closely monitor the situation. We will provide further updates in due course.

Posted Feb 13, 2020 - 05:56 PST

Update

We are continuing to investigate this issue

Posted Feb 13, 2020 - 03:23 PST

Update

We are continuing to investigate this issue with our carrier partner

Posted Feb 13, 2020 - 01:43 PST

Investigating

We are experiencing delivery failures sending to Non-US numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Feb 13, 2020 - 00:25 PST

This incident affected: CARRIER NETWORK (SMS, Latin America, SMS, APAC, SMS, Europe).