SMS Delivery Failures to MTN Ethiopia

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to MTN Ethiopia. This incident has been resolved.

Posted Jun 16, 2020 - 13:59 PDT

Monitoring

We are observing recovery in delivery status delays when sending SMS to MTN Ethiopia. We will continue monitoring the service to ensure a full recovery before we proceed to resolve this incident.

Posted Jun 16, 2020 - 12:50 PDT

Update

We are continuing to work with our carrier partner to resolve the issue with SMS delivery failures to MTN Ethiopia . We will provide further updates as more information becomes available.

Posted Jun 16, 2020 - 09:31 PDT

Update

We are continuing to work with our carrier partner to resolve the issue with SMS delivery failures to MTN Ethiopia . We will provide further updates as more information becomes available.

Posted Jun 16, 2020 - 07:53 PDT

Update

We are experiencing SMS delivery delays when sending messages to MTN Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jun 16, 2020 - 06:38 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 16, 2020 - 06:25 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).