Error When Releasing Numbers via Console

Incident Report for Twilio

Resolved

We are no longer experiencing the error when releasing the numbers via console. This incident has been resolved.

Posted Aug 01, 2022 - 17:08 PDT

Monitoring

Our engineers identified a service interruption between 2:42 PM and 4:23 PM PST within Console. Customers may have seen the following error when trying to release a phone number: "Something went wrong. Please try again later". Console phone number releases are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available

Posted Aug 01, 2022 - 16:33 PDT

Investigating

Our monitoring systems have detected a potential issue when releasing numbers via console . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 01, 2022 - 15:59 PDT

This incident affected: PHONE NUMBERS.