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        Inbound Message Failures to a Subset of Twilio UK Phone Numbers from UK Vodafone and O2 Networks

        Incident Report for Twilio

        Resolved

        The incident causing inbound message failures to a subset of Twilio UK phone numbers from UK Vodafone and O2 networks has been resolved, except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.
        Posted Feb 22, 2022 - 14:48 PST

        Update

        We are continuing to experience inbound message failures to a subset of Twilio UK phone numbers from UK Vodafone and O2 networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 21, 2022 - 21:04 PST

        Update

        We continue to experience inbound message failures to a subset of Twilio UK phone numbers from UK Vodafone and O2 networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 20, 2022 - 21:04 PST

        Update

        We continue to experience inbound message failures to a subset of Twilio UK phone numbers from UK Vodafone and O2 networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 19, 2022 - 21:04 PST

        Update

        We continue to experience inbound message failures to a subset of Twilio UK phone numbers from UK Vodafone and O2 networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 18, 2022 - 21:09 PST

        Update

        We continue to experience inbound message failures to a subset of Twilio UK phone numbers from UK Vodafone and O2 networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Feb 18, 2022 - 05:09 PST

        Update

        We continue to experience inbound message failures to a subset of Twilio UK phone numbers from UK Vodafone and O2 networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Feb 17, 2022 - 21:09 PST

        Update

        We continue to experience inbound message failures to a subset of Twilio UK phone numbers from UK Vodafone and O2 networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 17, 2022 - 17:09 PST

        Update

        We continue to experience inbound message failure to a subset of Twilio UK phone numbers from UK Vodafone and O2 networks. Our engineers are still working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
        Posted Feb 17, 2022 - 14:55 PST

        Update

        We are experiencing inbound message failure to a subset of Twilio UK phone numbers from UK Vodafone and O2 networks. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 17, 2022 - 13:53 PST

        Investigating

        We've become aware of a potential issue with incoming messages to Twilio UK numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Feb 17, 2022 - 13:27 PST
        This incident affected: PHONE NUMBERS and CARRIER NETWORK (SMS, Europe).