Delivery Delays to AT&T via Short Codes

Incident Report for Twilio

Resolved

We have confirmed that we are no longer experiencing delays in sending SMS to the AT&T network.

Posted Feb 15, 2019 - 12:45 PST

Monitoring

We are observing that we are now delivering SMS to AT&T without delays. We are actively monitoring and will provide an update shortly.

Posted Feb 15, 2019 - 12:15 PST

Investigating

Our partner is experiencing an issue on their platform causing intermittent delays delivering SMS to AT&T for messages sent from Short Codes. We are actively working with our partner to resolve the issue. We will provide an update as soon as possible.

Posted Feb 15, 2019 - 11:47 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).