SMS Delivery Delays to US Small Carriers from Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to small carriers in the US from a subset of short codes. This incident has been resolved.

Posted Sep 12, 2025 - 00:23 PDT

Monitoring

We are observing recovery in SMS delivery to small carriers in the US from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 11, 2025 - 22:47 PDT

Update

We are still experiencing SMS delivery delays to small carriers in the US from a subset of short codes. Our engineers are working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Sep 11, 2025 - 18:03 PDT

Update

We are still experiencing SMS delivery delays to small carriers in the US from a subset of short codes. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 11, 2025 - 14:03 PDT

Update

We are still experiencing SMS delivery delays to small carriers in the US from a subset of short codes. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 11, 2025 - 12:04 PDT

Investigating

We are experiencing SMS delivery delays to small carriers in the US from a subset of short codes. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 11, 2025 - 11:07 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).