Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays from Subset of Twilio Short Codes to US Sprint
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery failures for Short Codes to US Sprint. This incident has been resolved.
Monitoring
We have started seeing recovery for SMS from a subset of Twilio Short Codes to US Sprint. We will continue to monitor to ensure a full recovery.
Update
We are continuing to work with our carrier partner to resolve the issue with SMS Delivery Delays from Subset of Twilio Short Codes to US Sprint. We will provide further updates as more information becomes available.
Update
We are continuing to work with our carrier partner to resolve the issue with SMS Delivery Delays from Subset of Twilio Short Codes to US Sprint. We will provide further updates as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to US Sprint from a subset of Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America, MMS Short Code, North America) and PROGRAMMABLE MESSAGING (MMS, SMS).