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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
Outbound Call Failures From a Subset of Twilio's Phone Numbers to KPN Netherlands
Incident
Report for Twilio
Resolved
The issue affecting outbound calls from a subset of Twilio's phone numbers to KPN Netherlands has been resolved, and the service is functioning normally at this time.
Update
We are continuing to see recovery for outbound call failures from a subset of Twilio's phone numbers to KPN Netherlands. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to see recovery for outbound call failures from a subset of Twilio's phone numbers to KPN Netherlands. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery for outbound call failures from a subset of Twilio's phone numbers to KPN Netherlands. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are investigating outbound call failures from a subset of Twilio's Phone Numbers to KPN Netherlands. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are investigating outbound call failures from a subset of Twilio's Phone Numbers to KPN Netherlands. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).