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        Delay on Programmable Messaging on Ireland Environment

        Incident Report for Twilio

        Resolved

        Delays in Chat/Conversations has been resolved and Programmable Messaging is operating normally at this time.
        Posted Jan 13, 2023 - 16:26 PST

        Update

        Delays in Chat/Conversations in Programmable Messaging is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 13, 2023 - 15:51 PST

        Monitoring

        Delays in Chat/Conversations in Programmable Messaging is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 13, 2023 - 13:28 PST

        Update

        We are still investigating delays in Programable messaging. Customers in Europe Region may experience latency connection issues with Chat/Conversations features. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 13, 2023 - 12:41 PST

        Update

        We are investigating delays in Programable messaging. Customers in Europe Region may experience latency connection issues with Chat/Conversations features. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Jan 13, 2023 - 12:17 PST

        Investigating

        Our monitoring systems have detected a potential issue with E2E testing. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jan 13, 2023 - 11:56 PST
        This incident affected: PROGRAMMABLE MESSAGING (Conversations).