Delays in Chat/Conversations has been resolved and Programmable Messaging is operating normally at this time.
Posted Jan 13, 2023 - 16:26 PST
Update
Delays in Chat/Conversations in Programmable Messaging is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 13, 2023 - 15:51 PST
Monitoring
Delays in Chat/Conversations in Programmable Messaging is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 13, 2023 - 13:28 PST
Update
We are still investigating delays in Programable messaging. Customers in Europe Region may experience latency connection issues with Chat/Conversations features. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 13, 2023 - 12:41 PST
Update
We are investigating delays in Programable messaging. Customers in Europe Region may experience latency connection issues with Chat/Conversations features. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Posted Jan 13, 2023 - 12:17 PST
Investigating
Our monitoring systems have detected a potential issue with E2E testing. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jan 13, 2023 - 11:56 PST
This incident affected: PROGRAMMABLE MESSAGING (Conversations).