We are no longer experiencing SMS delivery delays when sending messages to Tim, Vivo and Oi Networks in Brazil via a Subset of Twilio Shortcodes. This incident has been resolved.
Posted Sep 22, 2021 - 22:25 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Tim, Vivo and Oi Networks in Brazil via a Subset of Twilio Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 22, 2021 - 20:25 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to Tim, Vivo and Oi Networks in Brazil via a Subset of Twilio Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 22, 2021 - 19:25 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).