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System Metrics
SMS Non-Delivery To Freedom Canada (302-490)
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to Freedom Canada Network (302-490). This incident has been resolved.
Monitoring
We are seeing recovery with SMS sent to the Freedom Canada network (302-490). Our teams will continue to monitor traffic and we expect to provide updates within the next hour.
Update
We are still experiencing SMS delivery issue to the Freedom network in Canada. This is impacting only messages submitted with long codes. We expect to provide another update in 4 hours.
Identified
We are still experiencing SMS delivery issue to the Freedom network in Canada. We expect to provide another update in 2 hours.
Update
Our monitoring systems have detected an issue with SMS sent to the Freedom Canada network (302-490). Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Investigating
Our monitoring systems have detected an issue with SMS sent to the Freedom Canada network (302-490). Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Long Code, North America).