A few customers are receiving an error when inviting new users to their Twilio account

Incident Report for Twilio

Resolved

We have fully investigated the error with inviting a new user to an account and it was determined that the impact is limited to a very small set of customers, who have been reached out individually to address any concerns. All systems are operational.

Posted Nov 20, 2020 - 16:41 PST

Update

We are observing a failure when inviting a new user to your Twilio account. Our engineering team has been alerted and is actively investigating. We will update in 2 hours or as soon as we have more information.

Posted Nov 20, 2020 - 16:28 PST

Update

We are observing a failure when inviting a new user to your Twilio account. Our engineering team has been alerted and is actively investigating. We will update in 1 hour or as soon as we have more information.

Posted Nov 20, 2020 - 15:24 PST

Investigating

Our monitoring systems have detected a potential issue with seeing an error when inviting a new user. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 20, 2020 - 15:18 PST

This incident affected: DEVELOPER TOOLS (Console).