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A few customers are receiving an error when inviting new users to their Twilio account
Incident Report for Twilio
Resolved
We have fully investigated the error with inviting a new user to an account and it was determined that the impact is limited to a very small set of customers, who have been reached out individually to address any concerns. All systems are operational.
Posted Nov 20, 2020 - 16:41 PST
Update
We are observing a failure when inviting a new user to your Twilio account. Our engineering team has been alerted and is actively investigating. We will update in 2 hours or as soon as we have more information.
Posted Nov 20, 2020 - 16:28 PST
Update
We are observing a failure when inviting a new user to your Twilio account. Our engineering team has been alerted and is actively investigating. We will update in 1 hour or as soon as we have more information.
Posted Nov 20, 2020 - 15:24 PST
Investigating
Our monitoring systems have detected a potential issue with seeing an error when inviting a new user. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Nov 20, 2020 - 15:18 PST
This incident affected: TWILIO PLATFORM (Console).