Outbound Call Failure Via Subset Of Twilio Landline Number To Thailand

Incident Report for Twilio

Resolved

The issue affecting outbound calls via subset of Twilio landline number to Thailand has been resolved, and the service is functioning normally at this time.

Posted Mar 10, 2022 - 00:58 PST

Monitoring

We have started seeing recovery for outbound call failure via subset of Twilio landline number to Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 09, 2022 - 23:07 PST

Update

We are investigating outbound call failure via subset of Twilio landline number to Thailand. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 09, 2022 - 22:07 PST

Investigating

We've become aware of a potential issue with outbound call failure via subset of Twilio landline number to Thailand. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 09, 2022 - 21:55 PST

This incident affected: CARRIER NETWORK (Voice, APAC).