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        10DLC Brand Registration Failures

        Incident Report for Twilio

        Resolved

        10DLC Brand registration failures have been resolved. 10DLC Brand registration and vetting, and 10DLC Campaign registration is operating normally at this time.
        Posted Oct 24, 2022 - 21:36 PDT

        Update

        We continue observing recovery to 10DLC Brand registration and vetting, and 10DLC Campaign registration. We will continue to monitor for system stability. We'll provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 24, 2022 - 17:36 PDT

        Monitoring

        We are observing recovery to 10DLC Brand registration and vetting, and 10DLC Campaign registration. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 24, 2022 - 15:36 PDT

        Update

        We continue experiencing 10DLC Brand registration failures, 10DLC campaign delays to registration and vetting. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 24, 2022 - 13:13 PDT

        Update

        We continue experiencing 10dlc Brand registration failures, 10DLC campaign delays registration and vettings. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 24, 2022 - 11:13 PDT

        Update

        We are investigating 10dlc Brand registration failures. We are also experiencing delays in 10DLC campaign registrations and vettings. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 24, 2022 - 10:15 PDT

        Update

        We are investigating 10dlc Brand registration failures. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 24, 2022 - 10:05 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Brand Registration. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 24, 2022 - 10:01 PDT
        This incident affected: PROGRAMMABLE MESSAGING (SMS).